What are the shipping times?
Shipping times vary depending on the location. Domestic orders typically take 3-7 business days, while international orders may take 10-20 business days.
What is your return policy?
You can return your product within 30 days of purchase if it is unused and in its original packaging.
Do your products come with a warranty?
Yes, all our products come with a 12-month warranty against manufacturing defects. Contact us if you encounter any issues.
How can I track my order?
To track your order, a tracking number is provided once the order has been processed, which can be entered in the “Tracking” section of the website menu.
What payment methods do you accept?
We accept credit cards, PayPal, and other secure payment methods. All transactions are protected with SSL encryption.
What should I do if my order arrives damaged?
If your item arrives damaged, please contact us immediately with photos of the damage and your order number. We’ll resolve the issue as quickly as possible.
How can I contact customer support?
You can reach us at hello.clendova@gmail.com or use the contact form on our website.